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Message from the Project Manager

Greg Reynolds

Looking Back with Amazement!

2020 was a year of change! In response to COVID-19 we partnered with FEMA on the implementation of a unique remote inspection process that kept inspectors and disaster survivors safe while maintaining the integrity and mission of the FEMA Housing Inspection Services (HIS) process. We also transitioned our office operations from the comfort and familiarity of our well-established office facility to a tele-commuting environment that was fully capable of supporting the 650 plus inspectors that were activated this year along with the processing of 160,000+ inspections for disaster survivor assistance.

2020 was a year of challenge!  Climate change continued to challenge us with a wide spectrum of steady disaster activity.  Over this past year, WSP inspectors supported FEMA’s Individual Assistance program for earthquakes in Puerto Rico, severe storms and flooding in Michigan, extreme wildfires in the West and multiple hurricanes in a record-breaking season.  With 30 named storms, the 2020 Atlantic hurricane season was the most active on record! 

In spite of all these changes and challenges … learning to work in a remote environment … adjusting to a new inspection scope … and responding to a large range of disasters, WSP remains as FEMA’s preferred contractor for housing inspection services having been awarded over 67% of available work in 2020 and having performed in excess of 25 consecutive years partnering with FEMA on the HIS contracts.

Looking Ahead with Assurance!

2021 looks bright!  In addition to our constant focus on the future of FEMA and its vision for a prepared and resilient nation, we are looking forward to 2021 with confidence as WSP seeks to expand its services.  Our inspector cadre is a large, skilled and available resource that can support other services within our federal sector. We are pleased that over this past year many inspectors participated on other WSP projects!  We are confident additional growth and career opportunities will be available in 2021 as we expand our services in the federal market and continue to deliver best value to our clients.  

Considering Today with Appreciation!

On behalf of WSP’s Senior and Project Management, I want to express my deepest appreciation for each member of our FEMA HIS team.  It is with sincere admiration that I salute your resilience in these challenging days, your faithfulness in delivering mission excellence and your commitment to helping people.  It is my pleasure to work alongside such a great team!


Greg Reynolds, FEMA HIS Managing Director

WSP USA Inspection Services


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